Slide LARACHE MARRAKECH Quality, reliability and security TANGIER AGADIR ALGECIRAS PERPIGNAN MARSEILLE MOTRIL KENITRA the specialist in international refrigerated road transport CASABLANCA SIDI SLIMANE RUNGIS MUNICH MILAN BRADFORD BARCELONE BIARS-SUR-CERE BÂLE LARACHE MARRAKECH Quality, reliability and security TANGIER AGADIR ALGECIRAS PERPIGNAN MARSEILLE MOTRIL KENITRA the specialist in international refrigerated road transport CASABLANCA SIDI SLIMANE RUNGIS MUNICH MILAN BRADFORD BARCELONE BIARS-SUR-CERE BÂLE

General information and news CAP MED LOGISTICS

FREQUENTLY ASKED QUESTIONS (FAQ)

WHAT TYPE OF GOODS CAN I TRUST TO YOU?

Specialists in refrigerated transport, we transport your perishable goods (fruit, vegetables, etc.) from Morocco to Europe and beyond.

Due to the specific hygiene and safety constraints of the goods transported, we do not transport fish or meat.

WHAT FORMAT OF PACKAGES/PALLETS CAN I ENTRUST TO YOU?

Our fleet consists of tractors and semi-trailers, which are more suitable for pallet transport.

HOW MANY PALLETS CAN BE TRANSPORTED IN A SEMI-TRAILER?

A Euro pallet has external dimensions of 1,200 mm by 800 mm. A semi-trailer can accommodate 33 pallets (subject to respecting weight constraints).

 

A standard pallet has external dimensions of 1,200 mm by 1,000 mm. A semi-trailer can accommodate 26 pallets (subject to respecting weight constraints).

 

WHAT IS THE PAYLOAD OF SEMI-TRAILERS?

A standard refrigerated trailer has approximate dimensions of 13.3 m length, 2.46 m width and 2.55 m payload (approximately 85 m³ volume). The maximum payload is determined by the total weight of the vehicle (tractor + trailer + load).

In Europe, the total weight must not exceed 38 tonnes (load of approximately 22,500 kg) with exceptions in certain countries which authorize circulation at 40 tonnes (France and Spain in particular), i.e. a load of approximately 24,500 kg.

WHAT ARE THE TRANSPORT TIMES?

In general, the maximum driving distance for a truck is 600 km/day, and it takes at least 24 hours for the Morocco/Europe sea crossing.

For example, we offer:
– Agadir-Perpignan in D+3
– Kenitra-Brive in D+3
– Marrakech-Perpignan in D+3
– Agadir-Paris in D+4

For your sensitive goods, requiring transport as quickly as possible, we are able to offer you solutions to optimize the duration of transport (customs clearance in France, setting up double crew, etc.)

WHAT ARE YOUR RATES ?

Our price offers are established taking into account the numerous factors impacting the cost of transport:
– distance, tonnage, specific constraints (deadline, place of customs clearance, number of stops, etc.).

Do not hesitate to contact us via the contact form to receive a personalized price offer.

WHAT HAPPENS IF THERE IS A DELAY?

We do everything we can to deliver your goods within the agreed deadlines. Logically, our activity may be subject to hazards inherent to transport (traffic conditions, delays in transit formalities, etc.).

We keep our customers regularly informed during transport, and immediately in the event of an incident.

DO YOU HAVE A QUALITY CERTIFICATION?

Since 2023, CAP MED LOGISTICS is the first Moroccan transport company certified IFS LOGISTIQUE.

 

CAN YOU HANDLE THE TRANSIT FORMALITIES FOR ME ?

We are not freight forwarders, but we work in close collaboration with several renowned freight forwarders in Tangier, Algeciras, Motril and Marseille, and we are able to support you in your efforts.

DO YOU OFFER NATIONAL TRANSPORT?

We only offer international road transport or international maritime transport services, to and from Morocco.

 

DO YOU OFFER INTRA-EUROPE TRANSPORT?

The international road transport activity is governed by strict regulations. As a Moroccan company, we only carry out international transport, with Morocco as our point of departure or arrival.

DO YOU OFFER MARITIME TRANSPORT?

Indeed, for certain more distant destinations for which road transport is not the suitable solution, we are able to offer you maritime transport solutions.

DO YOU OFFER GROUPING?

For the grouping of several packages in the same truck on behalf of different customers, we only provide full truckload transport (FTL).

CAN I USE YOUR SERVICES FOR A MOVE ?

We only provide full truckload (FTL) transportation.

ARE THE GOODS INSURED?

International road transport is governed by the CMR (Geneva Convention) which strictly regulates the carrier’s liability limits.

For your sensitive shipments, we advise you to take out ad valorem insurance which allows you to raise the liability limit and insure your goods for their real value.

CAN YOU TRANSPORT DIFFERENT GOODS IN THE SAME ROAD PACKAGE?

For reasons linked to food safety, goods transported under controlled temperature must meet the same temperature constraints and be compatible.

However, we are equipped with dual-temperature trailers which allow us to transport two types of goods at controlled temperatures, thanks to a partition allowing two compartments to be fitted inside the semi-trailer, and to maintain them at different temperatures.

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